| Title | Operations Management : Improving Customer Services |
| Collection Location | Perpustakaan Pusat |
| Edition | 4th.ed |
| Call Number | 658.5 Sch o |
| ISBN/ISSN | 0-256-08240-5 |
| Author(s) | Richard J. Schonberger; Edward M, Knod |
| Subject(s) | MANAJEMEN PRODUKSI |
| Classification | 658.5 |
| Series Title | GMD | Text |
| Language | English |
| Publisher | Irwin |
| Publishing Year | 1991 |
| Publishing Place | Boston |
| Collation | xvii, 925 p. : ill.; 25 cm. |
| Abstract/Notes | |
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