| Title | Service, Quality, and Statisfaction |
| Collection Location | Perpustakaan Pusat |
| Edition | cet.ke-2 |
| Call Number | 658.8 Tji s |
| ISBN/ISSN | 9789792927856 |
| Author(s) | TJIPTONO, Fandy |
| Subject(s) | JASA |
| Classification | 658.8 |
| Series Title | GMD | Text |
| Language | Indonesia |
| Publisher | Andi Offset |
| Publishing Year | 2013 |
| Publishing Place | Yogyakarta |
| Collation | xxii, 506 p.: ill.; 23 cm. |
| Abstract/Notes | |
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