| Title | Manajemen pelayanan : pengembangan model konseptual, penerapan citizens charter dan standar pelayanan minimal |
| Collection Location | Taman Baca Program Ilmu Pemerintahan |
| Edition | Cet.8 |
| Call Number | 659.2 Rat m |
| ISBN/ISSN | 9799793721698 |
| Author(s) | Ratminto Atik Septi Winarsih |
| Subject(s) | MANAJEMEN PELAYANAN |
| Classification | 659.2 |
| Series Title | GMD | Text |
| Language | Indonesia |
| Publisher | Pustaka Pelajar |
| Publishing Year | 2010 |
| Publishing Place | Yogyakarta |
| Collation | xxi, 399 hal.:ill.;21 cm. |
| Abstract/Notes | |
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